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CLEtoGo (Podcasts)

Best Practices for Successful Client Relations

California Lawyers Association Ethics Committee
Credit(s): 1 Legal Ethics
1 Participatory MCLE Credits
Course Number: CLA_EC-10-13-21
Original Program Date: October 13, 2021
Duration: 1 hour
Access: Available for 3 months after Registration
Passport: This product is Passport Eligible 
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    Category: Lawyering Skills Program, Ethics
    Category: Lawyering Skills Program, Ethics (show less)
    What are the best practices for maintaining positive and productive client relations?

    A successful lawyer works with the client to establish client objectives, and anticipates, minimizes and de-escalates common client concerns and complaints.  Effective lawyers keep their clients informed as to their ongoing matters, including external and internal communications, so that clients understand what their lawyers are doing, what their lawyers cannot do, when their lawyers are going to respond, and how much the engagement will cost, while avoiding typical pitfalls that can create misunderstanding and derail the attorney-client relationship.

    The presentation covers Rule 1.1, 1.2, 1.2.1, 1.3, 1.4, B&P Code 6068, 5.1-5.2, 8.4 and 8.4.1.
    1 Legal Ethics  

    1 Participatory MCLE Credits

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    We are committed to accessibility! All OnDemand programs after January 1, 2022 include closed captioning. To request closed captioning for a program older than January 1, 2022, send us a note at accessibility@calawyers.org or contact us at 916-516-1760 for assistance.
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