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Interactive GoToWebinar

03/23/2023 - The Art and Science of Listening in the Midst of Conflict: How to Do it and Why it Matters


Litigation Section
Credit(s): 1 Participatory MCLE Credits
Course Number: LIT_03-23-23
Original Program Date: March 23, 2023
Duration: 1 hour
Access: Available for 3 months after event date
Date: March 23, 2023
12:00 PM - 1:00 PM (Pacific)
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    Category: Litigation
    Category: Litigation (show less)
    There is far more to effective listening than meets the ear.  In the midst of conflict, we need to help both/all sides to feel heard, understood, and respected.  That begins with our own listening of the parties, and includes listening simultaneously on three distinct levels:  listening to me, listening to you, and listening to us.  When this is done well, we not only obtain a better understanding of the facts of the dispute, but also a better felt sense of who the parties are, the ways in which they have contributed to and co-created the dispute, and the ways in which interests of both/all sides can be met in crafting a solution.  All of this is backed up by the latest findings of neuroscience, which will be discussed.
    1 Participatory MCLE Credits

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