Grievance Avoidance is a skill, and the CLE Performer is going to teach it to you. In this practical seminar, Stuart Teicher, Esq., teaches you how to stay clear of disciplinary complaints and build a resilient career. You’ll explore how proactive conduct rooted in the rules of professional conduct can be a tool for both compliance. Learning objectives include:

-Examine how Rule 1.4 on communication can be applied to manage client expectations and minimize misunderstandings that lead to grievaWnces.

-Explore techniques under Rule 1.5 for setting clear, ethical billing practices that prevent fee-related disputes.

-Understand how maintaining professional boundaries in emotionally charged situations supports compliance with Rule 1.16 on declining or terminating representation.

-Apply Rule 8.4 to identify behaviors that may inadvertently trigger complaints and learn methods for avoiding conduct that could be viewed as unethical.